What a Chaimount workspace is for, and what it is not.

A Chaimount workspace is a school-management environment. Everything inside it should exist to help run the school's admissions, scheduling, attendance, grading, communication, or intervention work. Data or workflows outside that scope should not live inside the workspace.

• Issue individual accounts to every user. No shared credentials.
• Configure role-based access according to the actual role of each user.
• Keep parent contact records limited to those the parent has consented to be reached on.
• Respect the school's own data-retention policy configured in the workspace.
• Report any suspected security issue to the Chaimount team via the contact page.

• Storing information about a student that has no bearing on school administration - medical detail beyond what safety requires, personal opinions unrelated to school work, or family circumstance beyond what admissions or safeguarding demand.
• Sending communication to parents on any topic unrelated to their child's schooling.
• Attempting to access data belonging to another school or to the Chaimount system itself outside published integrations.
• Harassment, discrimination, or intimidation of any user, in any form, inside the workspace.
• Using the workspace to build derivative products or services outside the school's own operations.

If a user notices a security issue - a role misconfiguration, an account they should not have access to, a suspected leak - the expectation is to raise it inside the school first, and then reach the Chaimount team via the contact page. We take security reports seriously and respond promptly, especially where student data is involved.

Where a workspace is used in a way that breaches this policy, Chaimount first raises the issue with the school administrator with the specific concern. Depending on severity and whether the concern is addressed, next steps range from temporarily suspending specific accounts to closing the workspace under the terms of the subscription agreement. Where student safety is at risk, action can be immediate.

Material changes are communicated to school administrators in advance. Version history is available on request.